This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when You use the Service and tells you about Your privacy rights and how the law protects You.
We use your personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
The words in which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in the plural.
For the purposes of this Privacy Policy:
Account means a unique account created for You to access our Service or parts of ourService.
Clinic (referred to as either "the Clinic", "We", "Us" or "Our" in this Agreement) refers to MedicaCase Healthcare Private Limited, 1st Floor, Near Lulu Mall TVM, Kochuveli Akkulam Bridge, Thiruvananthapuram, Kerala 695021
Cookies are small files that are placed on Your computer, mobile device, or any other device by a website, containing the details of Your browsing history on that website among its many uses.
Country refers to: Maharashtra, India
Personal Data is any information that relates to an identified or identifiable individual.
Service refers to the Website.
Service Provider means any natural or legal person who processes the data on behalf of the Clinic. It refers to third-party companies or individuals employed by the Clinic to facilitate the Service, to provide the Service on behalf of the Clinic, to perform services related to the Service or to assist the Clinic in analyzing how the Service is used.
You means the individual accessing or using the Service, or the Clinic, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Personal Data
While using Our Service, We may ask You to provide us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information (PII) may include, but is not limited to:
Usage Data (logs) is collected automatically when using the Service. Usage data contains parameters such as login name, login date and time, services opted for, doctors connected with, etc.
We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
To provide and maintain our Service, To including monitoring the usage of our Service.
To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give you access to different functionalities of the Service that are available to You as a registered user.
For the performance of a contract: the development, compliance, and undertaking of the purchase contract for the products, items, or services You have purchased or of any other contract with Us through the Service.
To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or
To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.
The Clinic will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The Clinic will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
If the Clinic is involved in a merger, acquisition, or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
Under certain circumstances, the Clinic may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
In case you do not wish us to retain your data any further, please send a request to Grievance Officer on grievances@medicacase.pro and we will delete your records including reports etc. from our systems. Email this request from your registered ID only.
We may update Our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy, You can contact us:By email: info@medicacase.pro
